Where to Get More Help

Legal Advice

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To obtain legal advice, contact:
  • Legal Aid Western Australia on 1300 650 579 or visit the website at www.legalaid.wa.gov.au
  • Consumer Credit Legal Service (WA) Inc on (08) 9221 7066 or visit the website at www.cclswa.org.au
  • Community Legal Centres Association of WA on (08) 9221 9322 or visit the website at www.communitylaw.net for a referral to an appropriate community legal centre.


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Complaints regarding the conduct of car dealerships or issues around warranties and guarantees can be made to:
  • Consumer Protection Division of the Western Australian Department of Mines, Industry Regulation and Safety on 1300 304 054 or visit the website at www.commerce.wa.gov.au/consumer-protection
  • Australian Competition & Consumer Commission (ACCC) on 1300 302 502 or visit the website at www.accc.gov.au

Financial Disputes

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Disputes with credit providers can be referred to:
  • Australian Financial Complaints Authority on 1800 931 678 or visit their website at www.afca.org.au

Financial Hardship

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If you are in financial hardship, contact:
  • Financial Counsellors Association of WA (Inc) on (08) 9325 1617 or visit the website at www.financialcounsellors.org for a referral to your nearest free financial counsellor.
  • Financial Counselling Hotline on 1800 007 007 for urgent financial counselling.

Mechanical Advice

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There are many businesses that conduct pre-purchase mechanical inspections. These can be found relatively easily in the Yellow Pages or on the internet.